Signet Jewelers’ Q2 Sales Fall 8%
The jewelry giant said it expects to see an uptick in engagements in the second half of the year.

The jewelry giant, which is the parent company of several large jewelry store chains including Zales, Jared, and Kay Jewelers, reiterated its prediction that the number of engagements will rise in the near future, following a post-pandemic slump.
“Both the internal and external metrics we track indicate increasing engagements as we head into the back-half of the year,” said Signet Jewelers CEO Virginia C. Drosos in a statement.
Signet’s previously shared data showed engagements occur within three years of a couple dating, but they have been happening less frequently in the wake of the COVID-19 pandemic, which limited people’s ability to connect.
The company previously forecast a rebound in engagements in fiscal 2025, Signet’s current fiscal year. Its current guidance assumes engagements will rise up to 5 percent this year.
On a Q1 earnings call, the company forecast a rise of 5 to 10 percent in engagements.
For the quarter ending Aug. 3, Signet’s overall sales totaled $1.5 billion, down 8 percent year-over-year. Same-store sales fell 3 percent, in line with its prior guidance for the quarter.
Drosos noted the company reported its fifth consecutive quarter of sequential same-store sales improvement.
On an earnings call Thursday morning, Drosos said, “same-store sales improved to a low-single-digit decline in the second quarter led by an acceleration in fashion but also with improvement in bridal and continued strength in services.”
“We continue to focus on new, innovative, and on-trend pieces. This is a proven strategy for us in tougher macroenvironments and there's been a strong response from customers.”
In the first half, sales totaled $3 billion, down 9 percent year-over-year. Same-store sales fell 6 percent.
In North America, Signet’s banners include Zales and Kay Jewelers, as well as Peoples in Canada.
Signet’s second-quarter sales in the region totaled $1.4 billion, down 7 percent year-over-year, due to a 2 percent increase in average transaction value (ATV) on a lower number of transactions. Same-store sales in the region were down 4 percent.
Signet’s international banners include Ernest Jones and H. Samuel.
International quarterly sales totaled $86.5 million, down 15 percent year-over-year (16 percent on a constant currency basis), due to a 14 percent decrease in ATV on a lower number of transactions.
International same-store sales were up 2 percent in the quarter.
In recent quarters, the company noted integration issues at its digital banners, which had led to fulfillment issues, but said it was working to resolve them.
In Q2, the issues contributed to an operating loss of $100.9 million, or 7 percent of sales.
“The impairment of the digital banners was substantially caused by the ongoing challenges from the Blue Nile integration, the lag in engagement recovery, and to a much lesser degree, impacts from market declines in lab-created diamond pricing,” said the company.
Chief Financial, Strategy, and Services Officer Joan Hilson shared insight on the quarter and the year ahead.
“Our strategy of balancing new merchandise, competitive pricing, and sourcing savings drove merchandise margin expansion of 120 basis points and an increase in average transaction value compared to this time last year,” said Hilson.
“In addition to continuing this strategy, our fiscal year guidance includes an increase in cost savings, now up to $200 million for the year, which we believe provides for flexibility in a competitive environment in the back-half."
Looking to the year ahead, Signet reaffirmed its guidance, expecting fiscal 2025 sales of $6.66 billion to $7.02 billion, with same-store sales ranging from down 5 percent to up 1 percent.
In the third quarter, the company expects sales between $1.35 billion and $1.38 billion, with same-store sales between a 1 percent dip and a 2 percent increase.
The Latest

The heist happened in Lebec, California, in 2022 when a Brinks truck was transporting goods from one show in California to another.

The 10-carat fancy purple-pink diamond with potential links to Marie Antoinette headlined the white-glove jewelry auction this week.

The Starboard Cruises SVP discusses who is shopping for jewelry on ships, how much they’re spending, and why brands should get on board.

The Seymour & Evelyn Holtzman Bench Scholarship from Jewelers of America returns for a second year.

The historic signet ring exceeded its estimate at Noonans Mayfair’s jewelry auction this week.


To mark the milestone, the brand is introducing new non-bridal fine jewelry designs for the first time in two decades.

The gemstone is the third most valuable ruby to come out of the Montepuez mine, Gemfields said.

The countdown is on for the JCK Las Vegas Show and JA is pulling out all the stops.

Founder and longtime CEO Ben Smithee will stay with the agency, transitioning into the role of founding partner and strategic advisor.

Associate Editor Natalie Francisco shares 20 of her favorite pieces from the jewelry collections that debuted at Couture.

If you want to attract good salespeople and generate a stream of “sleeping money” for your jewelry store, then you are going to have to pay.

The top lot was a colorless Graff diamond, followed by a Burmese ruby necklace by Marcus & Co.

Gizzi, who has been in the industry since 2001, is now Jewelers of America’s senior vice president of corporate affairs.

Luca de Meo, a 30-year veteran of the auto industry, will succeed longtime CEO François-Henri Pinault.

Following visits to Vegas and New York, Botswana’s minerals minister sat down with Michelle Graff to discuss the state of the diamond market.

The “Your Love Has the Perfect Ring” campaign showcases the strength of love and need for inclusivity and representation, the jeweler said.

The former De Beers executive is the jewelry house’s new director of high jewelry for the Americas.

The New York Liberty forward is the first athlete to represent the Brooklyn-based jewelry brand.

Take a bite out of the 14-karat yellow gold “Fruits of Love Pear” earrings featuring peridots, diamond stems, and tsavorite leaves.

The one-day virtual event will feature speakers from De Beers, GIA, and Gemworld International.

The California-based creative talks jewelry photography in the modern era and tackles FAQs about working with a pro for the first time.

Al Capone’s pocket watch also found a buyer, though it went for less than half of what it did at auction four years ago.

The foundation has also expanded its “Stronger Together” initiative with Jewelers for Children.

Assimon is the auction house’s new chief commercial officer.

The De Beers Group CEO discusses the company’s new “beacon” program, the likelihood diamonds will be exempt from tariffs, and “Origin.”

The Danish jewelry giant hosted its grand opening last weekend, complete with a Pandora pink roulette wheel.

Industry veteran Anoop Mehta is the new chairman and independent director of the IGI board.